Privacy Policy

At Panchayat Pathshala, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our educational platform for West Bengal Panchayat recruitment exam preparation.

1. Information We Collect

We may collect information about you in a variety of ways to enhance your learning experience. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register for mock tests or study materials.
• Derivative Data: Information our servers automatically collect when you access the platform, such as your IP address, browser type, and test-taking metrics to provide you with accurate performance analytics.
• Financial Data: Financial information securely processed by Razorpay during subscription upgrades. We do not directly store your full credit card or UPI details on our servers.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We use your information specifically to:

• Create, manage, and secure your student account.
• Process your transactions and send digital receipts via WhatsApp and Email.
• Calculate your leaderboard rankings, mock test accuracy, and daily streaks.
• Deliver critical exam notifications and platform updates.

3. Disclosure of Your Information

We prioritize your privacy. Your information may be disclosed only in these specific situations:

• By Law or to Protect Rights: If required to respond to legal processes or to protect the rights, property, and safety of our platform and students.
• Trusted Third-Party Service Providers: We share minimal necessary data with trusted partners (like Twilio for WhatsApp, Razorpay for payments, and our SMTP provider) solely to operate the platform.

4. Security Measures

We use enterprise-grade administrative, technical, and physical security measures to protect your personal information. While no system is impenetrable, our database is strictly shielded against unauthorized access, and all sensitive traffic is encrypted via SSL.